HomePulse Support

What is HomePulse?

HomePulse is a diagnostic tool for HomeKit and Matter devices that provides real-time monitoring, battery tracking, and network analysis.

Why can't I see all my devices?

Ensure HomePulse has HomeKit access in Settings > Privacy & Security > HomeKit. Some devices may take time to appear.

How does the Health Score work?

The Health Score analyzes device connectivity, battery levels, and recent events to provide an overall home health rating.

Is my data secure?

Yes. All data stays on your device and iCloud. Matter codes are encrypted before storage.

Privacy Policy

Data Collection

HomePulse does not collect, transmit, or store any personal data on external servers. All information remains on your device and your personal iCloud account.

HomeKit Data

The app accesses your HomeKit data solely to provide diagnostic information. This data is processed locally and never shared with third parties.

Matter Codes

Matter pairing codes are encrypted using AES-GCM encryption before being stored locally and synced to your iCloud account via CloudKit.

Analytics

HomePulse does not use any analytics services or tracking. No usage data is collected or transmitted.

Contact

For privacy concerns, contact: privacy@yourapp.com

Last updated: December 2024

Support: admin@twine.pics